We answer any question as promptly as possible, within 3 hours. For ALALONG INVESTOR packages, if more complex analysis are requested, we will respond in 1-2 working days.

You can create an account on Discord, with your e-mail address, where we will be able to communicate permanently, in writing/audio-video. If, for various reasons, you prefer another communication platform, we will find a viable solution together.

If the limit of interactions is exceeded in a month, you will pay an additional cost of 1eur/interaction, which will be invoiced at the end of the current month.

No. The monthly costs are fixed (except if number of interactions is to be increased).

No, interactions cannot be accumulated from month to month.

Sure! If your needs change from month to month, you can opt for a different plan. However, the amounts already paid cannot be refunded.

Yes. We encourage alalong partnerships! If you decide on an annual plan, you'll get a 2-month discount - meaning you'll pay 10 months out of 12!

No, the amounts cannot be refunded. That's why we offer the most flexible subscription options.

Yes. Subscription can be canceled at any time. In the case of annual payment, if the subscription is terminated before term, you will not be refunded the amounts paid for the remaining period of time.